
Nigeria’s Minister of Communications and Digital Economy, Bosun Tijani, has called on telecom operators to improve service delivery, saying the Federal Government has created the conditions necessary for better network performance across the country.
In a statement shared on X on Sunday, Tijani said the administration inherited major infrastructure challenges within the telecommunications sector and immediately began efforts to address them.
According to him, years of inadequate investment weakened network reliability and limited operators’ ability to provide quality service to consumers.
The minister said the government has now secured World Bank-backed funding for Project BRIDGE, an initiative designed to expand fibre infrastructure nationwide.
He disclosed that fibre deployment projects, additional telecom towers, and satellite expansion programmes are expected to commence before the end of the year to strengthen internet access and connectivity.
“A small business owner should be able to access reliable, high-speed fibre internet directly at their home or shop,” Tijani stated.
He added that the government also introduced reforms aimed at stabilising the telecom industry, including tariff adjustments and new measures to protect telecommunications infrastructure.
“As a result, operators are now operating in a more stable, transparent, and market-driven environment and have returned to profitability,” he said.
Tijani stressed that telecom companies now have the financial capacity to resolve network-related complaints and improve customer experience.
“Let me therefore be clear, the conditions required for improved service delivery have now been established,” he added.
The minister specifically urged operators including MTN Nigeria, Airtel Nigeria and Globacom to improve network quality and address ongoing service issues experienced by subscribers.
He also noted that the Nigerian Communications Commission has been empowered to monitor operators closely and enforce compliance with service quality standards.
According to Tijani, Nigerians are expected to begin seeing noticeable improvements in call quality, internet speed, and network coverage in the coming months